Sefume Enterprises (PTY)LTD · South Africa

The intelligent operating system for the township economy

South Africa's independent trade moves R465 billion a year through roughly 150,000 spaza-type stores — and most of it still runs on WhatsApp, cash and a school notebook. Tengar builds the digital layer for it: live catalogues, real stock, compliance that unlocks funding, and settlement that clears without a week of reconciliation.

THENGA — trade platform KasieConnect — community WiFi ThengaDrop — last-mile delivery ZArka — ZAR-pegged wallet
150,000
spaza-type stores trading nationally
R197bn
informal FMCG sector, 2023 — growing 6.9% a year
95%
of surveyed independent traders buy from wholesalers
11.1m
people regularly shop informal FMCG stores

Sources: Trade Intelligence informal FMCG (2023); Ipsos trader survey, 118 respondents (June 2024). Full sourcing on the market evidence page.

The problem

A quarter-trillion-rand supply chain held together by memory

Formal independent trade in South Africa reached R268 billion in 2024, on top of an informal FMCG sector worth R197 billion. Ninety-five percent of surveyed independent traders buy their stock from wholesalers — which makes the wholesaler the load-bearing node in the whole structure.

And that node is invisible. Stock levels live in a notebook. Prices are agreed over the phone. A retailer's compliance status is a folder in a kitchen. When the government offers R500 million in support through the Spaza Shop Support Fund, most applicants never reach the funding stage — not because of ambition, but because of the paperwork ladder in front of it.

82,000 shops registered. About 15,000 reached a trading permit. 2,369 were approved — roughly R179.6 million released. The bottleneck is licensing and stock records, not the size of the fund.
📉

Stock-outs are the quiet killer

Informal retailers run roughly 8% out of stock — about 4% of annual turnover lost to empty shelves. Around 27% of shoppers defect to another store after a single stock-out.

🚚

Last mile decides the economics

Transport is about 59% of South Africa's logistics cost, and a single township collection trip runs R300–R350. A wholesaler cannot scale orders into a spaza shop if delivery economics don't close.

🔌

Connectivity is not the barrier we assumed

Mobile coverage reaches 92.2% of the population, but only 62.15% use mobile internet. Data costs (54.2 per 100) and handset affordability (43 per 100) are the real constraints.

The platform

One layer across the whole trade relationship

Retailers order. Wholesalers publish stock. Drivers deliver. Everything reconciles — and it all keeps working when the network doesn't.

🏪

For retailers

Browse live catalogues from verified wholesalers, build an order, and check out by card, EFT, mobile wallet or cash on delivery. Your cart and prices are stored locally, so an order never fails because the data dropped.

  • Live stock and pricing from your wholesaler
  • Offline ordering — syncs when you're back on network
  • Compliance and funding-readiness tracker
  • Delivery tracking and in-store messaging
📦

For wholesalers

Publish a catalogue once and every retailer sees it. Import from supplier price lists with AI-assisted parsing, track sell-through, and settle without chasing.

  • CSV and supplier-catalogue import, variants handled
  • Bulk image search with verify-before-save
  • Demand forecasting and reorder suggestions
  • Order desk with B2B settlement options
🛵

For drivers

Gig-linked deliveries with task notification, route instruction, QR proof of delivery and transparent earnings — including last-mile work generated by retailer orders.

  • Task alerts and route guidance
  • QR-verified proof of delivery
  • Instant earnings visibility
  • Verified driver profile and trust signals
🏛️

For municipalities and funders

A verified view of registered, licensed and funded businesses in your corridor — with the compliance status that funding programmes actually assess.

  • Registration and licence status at a glance
  • Funding-readiness against programme criteria
  • Corridor-level economic activity data
  • Programme reporting and dashboarding
Architecture

Offline-first is the product requirement

A spaza shop on a prepaid data bundle cannot lose a sale because a network call timed out. So Tengar writes locally first and synchronises second.

The local database is the source of truth for the user in front of it. Cloud sync — Firestore, with a Supabase fallback — reconciles in the background and resolves conflicts deterministically.

This is not a nice-to-have. It is the difference between a shop that can trade and a shop that can't when Vodacom has an outage.

How it works

Four steps from discovery to delivery

Connect the supply side

A wholesaler publishes their catalogue. Products, variants, prices and pack sizes land in one place, and every retailer sees the same truth.

Retailers order in two taps

Browse, add to cart, check out. The order is written locally and synchronised — no network required.

Wholesaler fulfils and settles

The order desk shows what's to pick, pack and dispatch. Settlement runs through B2B banking or a ZAR-pegged wallet — not a week of reconciliation.

ThengaDrop closes the last mile

Delivery is task-linked, driver-verified by QR, and costed against the corridor rather than guessed.

Why now

The funding window is open — and the paperwork is the barrier

The DSBD Spaza Shop Support Fund offers R100,000 per applicant as a 50/50 grant-and-loan, and it requires bulk buying, a POS system, digital literacy and credit health. That is precisely the ladder Tengar walks a shop through.

The fund

R500 million

R100,000 per applicant, split 50% grant and 50% loan. Eligibility caps stock at R40,000 and assets at R50,000.

The gate

4 criteria

Bulk buying capability, a point-of-sale system, digital literacy, and credit health. All four are trackable in software.

The result so far

2,369 approved

Roughly R179.6 million released from 82,000 registrations. The funnel breaks at municipal licensing — which is why we start there.

Programme progress figures as reported publicly by DSBD. These are live programme figures, not Tengar results.

Get started

Bring your side of the trade onto one layer

Whether you run a spaza shop, supply a thousand of them, deliver in a taxi, or fund and enable a corridor — there is a place for you in this.